We have a two-year warranty policy in the event of a technical malfunction. We will repair or exchange the product free of charge if it malfunctions within two years of purchase. We also have a 30 day return policy for the SOUNDBOKS (Gen. 2), and a 100-day return policy on SOUNDBOKS (Gen. 3). If you are not satisfied, you can return your purchase. Want to know more? Read our full article.
We offer free standard delivery for all orders over €40. All products purchased through SOUNDBOKS.com have an expected delivery time of 2-6 business days (Monday-Friday, excluding holidays). We also offer 1-2 days delivery (orders placed before 14:00 GMT Mon-Fri) to the urban areas. For rural addresses, please allow for additional business day(s). Read our full article.
All products on our European webshop are sold with VAT included, with the exception of Switzerland. On our Swiss webshop products are sold excluding VAT and local duties which must be paid by the buyer to local authorities to release the goods from customs/postal service, these charges are not calculated during checkout. On our USA webshop products are sold including sales tax where applicable, the sales tax is calculated during check-out based on your location. On our CAN webshop products are sold excluding local taxes and duties which must be paid by the buyer to local authorities to release the goods from customs/postal service, these charges are not calculated during check out. Read our full article.
What are the payment options for a SOUNDBOKS (Gen. 2)?
All our prices are displayed in USD or EURO, depending on your choice of location. We accept Visa, MasterCard, and Maestro. We offer financing options for Germany and the USA. Read our full article.
How long does the battery really last?
The average battery life of a single BATTERYBOKS is approximately 40 hours, but the SOUNDBOKS (Gen. 2) does not use a fixed amount of power, which means that the battery life hours may vary, depending on the music you play and the loudness of it. Read our full article.
Is the SOUNDBOKS waterproof?
The SOUNDBOKS is not waterproof, however it is weather and splash resistant. It can handle temperatures from -4 to + 122 °F (-20 to + 50 °C), and conditions such as rain, sand, snow, and occasional liquid spills. Read our full article.
What inputs does the SOUNDBOKS (Gen. 2) have?
You can plug in your chosen device, phone, tablet etc. using the 3.5mm AUX/Jack cable, or you can connect directly to the SOUNDBOKS via Bluetooth. View instructional video.
Can I connect multiple SOUNDBOKS speakers?
Yes, you can! You can pair any models together by using a preamplifier which also ensures that the sound quality does not deteriorate. View instructional video.
Can I connect instruments and microphones to the SOUNDBOKS (Gen. 2)?
Yes, that is possible. Connecting with a pre-amplifier allows you to pair the SOUNDBOKS with various equipment and instruments, such as microphones, mixer, guitar etc.
How loud is the SOUNDBOKS?
The SOUNDBOKS can play up to 122dB which can be compared to being front row at a concert. Read our full article.