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Warranty & Returns

We have a two-year warranty policy in the event of a technical malfunction. We will repair or exchange the product free of charge if it malfunctions within two years of purchase. We also have a 30 day return policy for the SOUNDBOKS 2, and a 100-day return policy on The New SOUNDBOKS. If you are not satisfied, you can return your purchase. Want to know more? Read our full article.

Delivery Times & Prices

All products purchased through have an expected delivery time of 2-6 business days. We offer free shipping to the Continental US for all orders over $40. Read our full article.


All of the products on our European webshop are sold with taxes included. See full article for information about Switzerland. On our USA and CAN webshop, our products are sold excluding taxes with the exception of California where Sales Tax is applied. Read our full article.

General Topics

What are the payment options for the New SOUNDBOKS?

Our prices are displayed in USD, Euro, or Norwegian Krone. We also approximate the exchange rate for Denmark and Sweden, however the transaction will be in Euro. We accept Visa, MasterCard, American Express, Discover, JCB, and Diners Club. We now also accept Shopify Pay, Apple Pay, Google Pay, Mobile Pay (Denmark Only) and Amazon Pay (US Only) for Accelerated Checkout. Additionally, we offer financing options in the US through Affirm and in Germany and Austria with Klarna. Read our full article.

How long does the battery really last on the New SOUNDBOKS?

The New SOUNDBOKS uses the BATTERYBOKS which is also compatible with the SOUNDBOKS 2 and the SOUNDBOKS 1. The battery lasts for 40 hours on mid-range volume and on maximum volume for 5 hours. This was tested using Spotify top 100 on repeat using bluetooth. Read our full article.

Is the SOUNDBOKS waterproof?

The New SOUNDBOKS is not waterproof, however all internal electrical components are coated to comply with an IP65 rating. The New SOUNDBOKS is also designed to withstand temperatures from 14 to + 104 °F (-10 to +40 °C) and elements such as rain, sand, and the occasional beer spill. Read our full article.

What inputs does the New SOUNDBOKS have?

The New SOUNDBOKS is equipped with a new feature, the Pro Panel. Pro Panel has 2x 'XLR/6.35mm Jack' combo inputs (CH1 & CH2), 1x 3.5mm AUX input and 1x 3.5mm AUX output. You can also choose to connect wirelessly to the New SOUNDBOKS using Bluetooth 5.0. Read our full article.

Can I connect multiple New SOUNDBOKS Speakers?

Using SKAA technology, the revolutionary New SOUNDBOKS is changing the game with a wireless daisy-chaining feature, which allows up to five New SOUNDBOKS speakers to connect. You can also connect a SOUNDBOKS 1 or 2 to the New SOUNDBOKS by running an AUX cable from the AUX out of the New SOUNDBOKS to the AUX Input of your SOUNDBOKS 1 or 2. Read our full article.

Can I connect instruments and microphones to the New SOUNDBOKS?

The Pro Panel on the New SOUNDBOKS has 2x 'XLR/6.35mm Jack' combo inputs (CH1 & CH2) that can be used to connect a variety of playing devices, DJ mixers, microphones, etc. If you decide to connect a microphone to the New SOUNDBOKS through the Pro Panel, we suggest downloading the New SOUNDBOKS Support App to adjust the gain. You can find out more about the features of the app here. Read our full article.

How loud is the New SOUNDBOKS?

The New SOUNDBOKS can play up to 126 dB which can be compared to being front row at a concert. Read our full article.

More info

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