We have a two-year warranty policy in the event of a technical malfunction. We will repair or exchange the product free of charge if it malfunctions within two years of purchase. We also have a 30 day return policy for the SOUNDBOKS 2, and a 100-day return policy on The New SOUNDBOKS. If you are not satisfied, you can return your purchase. Want to know more? Read our full article.
All products purchased through SOUNDBOKS.com have an expected delivery time of 2-6 business days. We offer free standard shipping to the Continental US for all orders over $40. We also offer next-day delivery (orders placed before 1pm CET Mon-Fri). For rural addresses, please allow for additional business day(s). All delivery times provided are estimates. In the unlikely event of delays due to customs, weather, actions of the delivery company or any other reason outside of our control, we cannot award any refunds or discounts. Read our full article.
All of the products on our European webshop are sold with taxes included. See full article for information about Switzerland. On our USA and CAN webshop, our products are sold excluding taxes with the exception of California where Sales Tax is applied. Read our full article.
What are the payment options for a SOUNDBOKS 2?
All our prices are displayed in USD or EURO, depending on your choice of location. We accept Visa, MasterCard, and Maestro. We offer financing options for Germany and the USA. Read our full article.
How long does the battery really last?
The average battery life of a single BATTERYBOKS is approximately 40 hours, but the SOUNDBOKS 2 does not use a fixed amount of power, which means that the battery life hours may vary, depending on the music you play and the loudness of it. Read our full article.
Is the SOUNDBOKS waterproof?
The SOUNDBOKS is not waterproof, however it is weather and splash resistant. It can handle temperatures from -4 to + 122 °F (-20 to + 50 °C), and conditions such as rain, sand, snow, and occasional liquid spills. Read our full article.
What inputs does the SOUNDBOKS 2 have?
You can plug in your chosen device, phone, tablet etc. using the 3.5mm AUX/Jack cable, or you can connect directly to the SOUNDBOKS via Bluetooth. View instructional video.
Can I connect multiple SOUNDBOKS speakers?
Yes, you can! You can pair any models together by using a preamplifier which also ensures that the sound quality does not deteriorate. View instructional video.
Can I connect instruments and microphones to the SOUNDBOKS 2?
Yes, that is possible. Connecting with a pre-amplifier allows you to pair the SOUNDBOKS with various equipment and instruments, such as microphones, mixer, guitar etc.
How loud is the SOUNDBOKS?
The SOUNDBOKS can play up to 122dB which can be compared to being front row at a concert. Read our full article.